Leadership in crisis: New workshops to help companies build organizational strength, confidence and effective communications

In today’s economic uncertainty and geopolitical upheavals, the challenges keep coming, and organizations must be prepared to roll with the punches. That’s why we’ve created custom-tailored full-day workshops to help companies and organizations face issues with confidence, support leaders with a clear framework for decision-making under fire and communicate effectively with employees, customers, clients, partners, investors and other stakeholders. Our workshops teach practical and easily implementable techniques, processes, and strategies to help you respond effectively and decisively in a crisis when time is of the essence and what you say and how you say it will either build stakeholder trust or undermine your brand and reputation. Each workshop is designed to optimize learner participation with built-in custom exercises and engagement segments based on issues and challenges your organizations face today.
Contact us today and save 15% if booking for a team (10 – 15 people).

Leading with confidence: Effective crisis management & communications strategies to build trust when it matters most.

With global instability, rising tariffs, an ever-changing geopolitical landscape, rapidly evolving AI, and cybersecurity issues, businesses and organizations are constantly navigating a minefield of potential operational, organizational, and reputational risks. In an escalating situation, you need a comprehensive plan to manage the challenge and communicate effectively within your organization and with external clients and stakeholders to maintain and build trust. This workshop is designed for business and communications leaders to help you build a crisis management and leadership plan, with strategic communications. Led by our SMRT Solution Consulting Inc. team, who combine their journalism, crisis communications, business and emergency management experience to provide a comprehensive, tactical, full-day workshop to support business leaders in strengthening organizational resilience and confidence when responding to high-stakes situations.

You will learn:

• How to make rapid decisions under pressure with limited information.
• Organizational crisis response planning and risk identification.
• How to build an effective crisis team.
• How to establish trust and confidence internally and with customers and stakeholders.
• How to develop a clear and effective crisis communications plan.

Don’t wait for your next crisis to create a response plan. Preparedness is key to effective crisis and issues management.

From chaos to command: scalable leadership in crisis and daily operations
Implementing the Incident Command System in executive decision-making

In moments of emergency or crisis, strong and decisive leadership can mean the difference between chaos and control. This workshop introduces C-suite executives to the Incident Command System (ICS), a structured, scalable approach to managing crises by implementing an integrated organizational hierarchy to streamline response and decision-making when facing disruption. Leaders will discover how implementing ICS principles in daily operations and crisis scenarios brings order to complexity through clearly defined roles and responsibilities, decisive leadership under pressure, and seamless real-time communication. The ICS framework empowers leaders to effectively manage and triage competing issues and make effective, calculated decisions under pressure. By embedding incident command into your organizational culture, you’ll not only respond more effectively to emergencies, but you’ll also build a more agile, accountable, and resilient leadership structure across the board. The workshop is led by SMRT Solution Consulting Owner and Principal, Bill McKee, a highly experienced and respected incident commander and emergency management professional who has supported organizations in revamping their command structure to enable effective decision-making when it matters most.